FAQ

1. In what way can you help me?

   We can help you people in a variety of situations, including the following:

   • Students who need their work to be checked before they hand it in: You can send us any exercise, task or assignment to be revised by us. We will check the work thoroughly and tell you what needs to be changed or improved.
   • Students who are having problems in finishing their work: You send us any incomplete work and we will help you to finish it, taking you, step-by-step, through to the solution.
   • Students who need help with their work from the start: You can send us any exercise, task or assignment on which you have not been able to make progress. We will give you a detailed explanation of how to tackle the problem, from start to finish.
   • Students who need extensive guidance on a specific topic or field: You come to an agreement with us about the date and time to have an online session, using an instantaneous message program. Beforehand, you should provide any essential information about your needs and expectations so that the tutor can prepare for the session and optimize tutoring time.
   • Students who need guidance on long projects.: You will define the level and area in which you require assistance and then work with us in a combination of problem-solving and online-tutoring modes.
   • We provide help in big IT projects, website development projects etc. : We have best world class professionals of CAD Projects, Product Design, Conceptual Design, VLSI Design, ASIC , FPGA , Compiler Design, OS, OR ,Digital Design, LAMP (Linux, Apache, MySQL, PHP),WAMP (Windows, Apache, MySQL, PHP), .NET (ASP.NET, C#, VB.NET), ASP,MySQL,MSSQL, Flash & Action scripting, JAVA/J2EE, Swing,Struts, Jsp, C/C++, MatLab, Oracle, Web development, Oracle D2K(Forms & Reports) etc.

2. Who are the tutors? What are their qualifications?

   In Our College we hire the highest qualified tutors with our motivation of quality service. We have learned individuals from the best universities/Institutions in the several countries.
   We always strive to recruit tutors from as wide a range of specialties as possible in order to continually expand our coverage of degrees and subjects. Our tutors are highly motivated people with outstanding academic records and a commitment to excellence, the perfect combination to ensure that your experience with us is a total success.

3. How explicit will the answers be?

   Whether you use our problem-solving or the online tutoring service, we want you to know that we will give you clear and detailed solutions to all your questions, including step-by-step explanations and formulas that will show you how to arrive to the results. The idea and our maximum goal is to ensure not only that you receive the direct benefit of resolving the problems you may have, but also that you learn during the process.

4. Will I be able to interact with the tutor when using the problem-solving service?

   Yes. Once we have sent you back the results and the steps necessary to resolve the problem, they can be contacted trough emails if you have any queries concerning the task.

5. Will the tutor know who I am and where I study?

   The tutor has no way of finding out your identity (unless you yourself choose to reveal it). All communication comes through our system. The service is completely confidential.

6. When I receive a cost estimate, do I have to pay?

   No. Cost estimates are not bills or invoices. The client is free to choose whether to use our services or not.

7. How long does the process take?

   Cost estimates are usually sent within 3 hours of opening a file. Once you pay for the service, the tutor's solution to your file is sent as quickly as possible so that you have time to study and make any queries.

8. What are the system requirements?

   For Email Help all you need is a computer with an internet connection so that you can login to our website and post a question.

9. How can I pay funds to Our College account?

   We accept cash, checks and all major credit cards.We also accept Canadian Dollar, Euro, Pound Sterling and Yen payments.

   We mention that 2Checkout.com,Inc. is an authorized retailer of services provided by IITian College .